Refund Policy

Our priority is completely centered on ensuring your complete satisfaction with our wellness systems. If a received order does not fulfill your expectations, we provide a clear and direct return procedure.

Time Framework

You have an eligible 60-day window from the date of package arrival to open a official refund case. For standard validation purposes, items must remain in their original packaging with the external security seal untampered.

Settlement Framework

To start a return, contact our customer desk with your purchase verification details. Once the parcel is delivered and checked at our fulfillment center, your total refund credit will be sent back to the initial payment card within 7 to 10 standard business days.

Compromised Dispatches

If your package arrives with visible physical damage or packing mistakes upon receipt, our support network will coordinate an immediate replacement dispatch without any extra delivery charges.